TERMS AND CONDITIONS

Making a reservation either by phone or via e-mail involves the express acceptance by the client each and every one of the conditions that are considered part of the booking in accordance with specific legislation.

RESERVATIONS

At the time of booking, will be made by credit card, provided by the customer, a deposit for the amount of the first night. Not considered firm until it is carried out such deposit. The remaining payment should be made in cash at the beginning of the service. The transaction will be made in euros, whatever the customer's home.

CUSTOMER'S RESPONSIBILITIES

When booking, the customer is fully and exclusively responsible for the accuracy of all information that has. If it is found to be incorrect, could cause the cancellation of the booking.

CHECK-IN AND CHECK-OUT

• Check-in: 13:00-22:30 hours
• Check-out: 9:00-12:00 hours

Guests arriving after 20:00 hours, you should do us know by phone, fax or email at least 48 hours before arrival

CHILDREN WELCOME

You can accommodate one (1) children up to 4 years, per room free of charge when using existing beds. If you desired, we can install a crib with an additional charge, always in consultation with at least 48 hours of arrival

CANCELLATIONS

At all times the client may cancel the services requested or contracted, to be entitled to a refund of the amount you have paid the deposit, but must compensate the establishment for the items described below:

• 100% of the the deposit rate (1 night) when we are notified at less than seven days in advance.
• 100% of the total amount of stay in case of "no show"

 

Any later cancellation or "no show" will charge the first night on your credit card. In the event of departure before the reserved dates,  will be charged the entire stay,except for just cause. Our reservations team will attend a personalized direct with the establishment

 

This establishment is enrolled in the Register of tourism businesses in Cantabria with the number 5522